RAKWA targets 30 percent reduction in operations with Infor

Ras Al Khaimah Wastewater Agency (RAKWA) has deployed Infor EAM (enterprise asset management) solution to boost the efficiency of its operations, maximise the value of its assets, and help improve water sustainability in the UAE. RAKWA uses the system to fully automate its asset maintenance, including daily schedules for the operations and maintenance team advising which assets to proactively check, repair, maintain or replace.

RAKWA is the public utility charged with collecting and treating 12 million cubic metres of wastewater generated each year in Ras Al Khaimah, one of the seven emirates of the UAE. RAKWA manages the operations and maintenance activities of four sewage treatment plants in addition to 330 km of sewage networks and 13 pumping/lifting stations across the emirate.

With such a large-scale and asset-intensive operation, RAKWA was keen to improve the way it monitored and maintained its assets, including thousands of pumps, motors and pipes. To achieve this, RAKWA deployed Infor EAM, which enables organisations to digitize, monitor and optimize their asset maintenance operations. The company estimates that the EAM has reduced costs across the entire operation by at least 30 percent. This equates to a huge financial saving, as well as helping to create efficiencies that help lead to an increase in the volume of water that can be treated and reused.

Intertec, Infor's technology partner in the UAE, implemented the project at RAKWA in mid-2018. The deployment took about six months. More than 3,300 assets have now been logged and entered into the system.

In its next phase, RAKWA is exploring options to fully digitize its operations by implementing IoT technology, which would give the organization real-time insights into the functioning of its operations.